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What the compliance queue looks like when every submission arrives already checked against the policy.

How an AI employee would take on first-line policy checks for a compliance team, what it could earn by week six, and what stays with the compliance officers at every level.

At a glance
Function
Compliance
Organisation
A compliance team that reviews submissions from the business against internal policy: gifts and hospitality, conflicts of interest, new suppliers, expenses above a limit, marketing copy
Process
Policy checks: reading each submission, checking it against the policy in force, recording the outcome and passing the rest to a compliance officer
Volume
Around 600 submissions a month, peaking before quarter end
AI employee
Policy desk. Reports to the compliance officer; escalates to the Head of Risk
Timeframe
Two-week pilot, then a twelve-week run on the live queue
01 · The scenario

One queue, described so it can be measured.

Adjust to your volumes
OrganisationA compliance team that reviews submissions from the business against internal policy: gifts and hospitality, conflicts of interest, new suppliers, expenses above a limit, marketing copy
ProcessPolicy checks: reading each submission, checking it against the policy in force, recording the outcome and passing the rest to a compliance officer
VolumeAround 600 submissions a month, peaking before quarter end
ConnectedCompliance mailbox (read), submission forms (read), policy library (read), compliance register (read, then update once trusted)
AI employeePolicy desk. Reports to the compliance officer; escalates to the Head of Risk
Trust levelLevel 3 of 5 is a realistic target by week six
FloorApproving anything above the limit, any possible breach, anything involving personal data and any reply leaving the organisation always stop with a person
TimeframeTwo-week pilot, then a twelve-week run on the live queue
02 · The situation today

Everyone can read the policy. Nobody has time to check six hundred submissions against it.

Submissions arrive by form and by email: a gift declared, a supplier proposed, a conflict disclosed, a piece of marketing to sign off. Someone opens each one, finds the right policy, checks it clause by clause, and records the outcome.

Most submissions pass. The month is spent on the ones that do not, and on the ones that sat in the queue so long the business went ahead anyway. By the time an auditor asks why one was approved, the policy has been revised twice and nobody remembers which version applied.

Sound familiarA gift approved against last year’s limitA supplier taken on while the check was still in the queueAn audit question about which policy version applied

What it usually looks like

01Every submission is checked by a compliance officer, including the ones that plainly pass.
02The queue is worked oldest first, so the urgent ones wait with the rest.
03Outcomes are recorded in a register that lags the decisions by weeks.
04Nobody can say which version of the policy a past check was made against.

You are not short of people who know the policy. You are short of the hours it takes to apply it to everything, on time.

03 · How it would be set up

One AI employee, hired on a job description the compliance officer writes.

Nothing new is installed for the team. The AI employee is connected to the compliance mailbox, the submission forms, the policy library and the register the team already uses, and only to those.

On day one it only reads and proposes. Every outcome waits for a person. Before anything runs, the compliance officer sets two things, and both are recorded as decisions with their name on them.

01
What it may clear

Which kinds of submission it may record as passed on its own, once trusted, and the limits below which that applies.

02
What always goes to a person

Anything above the limit, any possible breach, anything involving personal data and any reply to the business or outside it are decided or sent by a named person, at every trust level.

The compliance register stays the system of record. Xalios checks against the policy in force and records the outcome with the clause cited. It does not approve a breach or change a policy.

Job description
Written with you on day two

“Read every submission that arrives in the compliance mailbox or through the forms. Check it against the policy in force on that date, record what passes and what does not with the clause cited, and pass anything unclear or above the limit to the compliance officer. Report to the compliance officer.”

scopePolicy checks, register entries, hand-offs
system accessCompliance mailbox (read), submission forms (read), policy library (read), compliance register (read, then update once trusted)
authorityLevel 1, in training. Record clear passes on its own, once trusted, below the limits set
reporting lineThe compliance officer
escalationCompliance officer, then Head of Risk
Approve the hireNothing runs until you do.
04 · How trust would be earned

Level 3 by week six is realistic. A week back at level 2 is normal.

Every promotion is the compliance officer’s decision, based on the record of work the AI employee has done. A demotion is nobody’s decision. It happens on its own when quality slips, and the reason goes on the record.

LevelWhenStage
LEVEL 1Week 1
Read and check

Reads each submission, finds the policy in force and checks it clause by clause. Proposes the outcome with the clause cited. Records nothing.

LEVEL 2Week 2
Sort the queue

Marks each submission as a clear pass, a clear fail or one for a person, and puts the ones for a person at the top. A compliance officer confirms every outcome.

LEVEL 3Week 6, typically
Record the clear ones

Raised by the compliance officer after a run of confirmed outcomes. Clear passes below the limit are recorded on their own. Everything else still waits for a person.

LEVEL 2When it happens
Automatic demotionautomatic

A policy is revised and a few checks are made against the old version in a day. The level drops to 2 on its own, with the reason attached, and the compliance officer restores it once the new version is in memory.

LEVEL 4When you decide
Draft the replies

Drafts the reply to the business for each outcome, with the clause cited. A person sends every one.

05 · One submission, end to end

Four steps. One of them a person’s, and it takes a minute.

One submission, from the moment it arrives to the moment the outcome is recorded. Nobody spends time on it until there is something to decide, and what reaches the compliance officer is a judgement call, not a form to check.

08:40
The submission arrives

A sales manager declares a dinner with a customer, $180 a head, through the gifts and hospitality form.

08:41
Read and checked

Finds the hospitality policy in force, checks the value against the $150 limit for customer entertainment, and sees it is above the limit. Records nothing and holds it.

held, above the limit$180 a head · limit $150
08:42
Written up

Attaches the submission, the clause and the manager’s two previous declarations this quarter, both under the limit, and puts it in the compliance officer’s queue.

10:30
The decision

The compliance officer reads the clause and the history, approves it with a condition, and the outcome is recorded with the policy version cited.

What lands with the compliance officer is the judgement call and the clause. Not the form and a policy to find.

06 · Two records, side by side

What the auditor would read, and what the compliance officer reads on a Friday.

The same record, with no separate reporting layer. Both can be replayed. Six months later the submission, the policy version and the outcome open as they were when the check was made, not as they are today.

Submission 4402 · passedRecorded
didRecorded a pass against the hospitality policy, version 6, clause 3.1.
becauseA working lunch with a supplier at $42 a head, below the $150 limit, declared before the event.
sourcesThe submission, the policy version in force, the register entry. Each one opens where it lives.
recorded byRecorded on its own at level 3, on the weekly list the compliance officer reviews.
Submission 4419 · heldEscalated
did notDid not record an outcome. Held it and raised it to a person instead.
becauseA proposed new supplier is owned by a relative of the requesting manager. Conflicts of interest always go to a person.
preparedThe submission, the conflicts policy clause and the ownership record, for the compliance officer.
withThe compliance officer, named, with the supplier record attached.
07 · What would change

For the compliance team, twelve weeks in.

Not fewer people. Checking the obvious stops getting in the way of judging the difficult. Breaches, conflicts and the calls that need a conversation stay with the officers who are good at them, and the queue stops holding the business up.

Today
With an AI employee on the queue
Today

Every submission is checked by a compliance officer, including the plain passes.

With an AI employee on the queue

Clear passes are recorded on their own, and officers see the ones that need judgement first.

Today

The queue is worked oldest first, so urgent submissions wait.

With an AI employee on the queue

Anything above a limit or near a breach is at the top of the queue within minutes.

Today

The register lags the decisions by weeks.

With an AI employee on the queue

The register is written as the check is made, with the clause cited.

Today

Nobody can say which policy version a past check used.

With an AI employee on the queue

Every check names the policy version in force on the day, and replays against it.

Today

Trust in automation is all or nothing, so it stays at nothing.

With an AI employee on the queue

Authority is earned for each kind of submission, raised by the compliance officer and withdrawn automatically when quality slips.

08 · Outcomes after twelve weeks

What we would set out to prove on your real run.

Targets for a queue of this shape, agreed with you at the start of the pilot and measured on your real run.

75–85%of submissions checked without a compliance officer touching them
Same dayfrom submission to a recorded check, for a queue that takes days today
15–25%reach a compliance officer, each with the clause and the history attached
50–70hours a month returned to the compliance team at around 600 submissions
0outcomes above the limit recorded without a named person
09 · What stays with your team

What stays with the compliance team

The limits and the trust level

Both set and changed by the compliance officer. Every change is itself a record with a name on it.

Judgement on the difficult ones

Breaches, conflicts, anything above the limit and anything involving personal data stay with the officers who carry the responsibility.

The policy and the register

The policy stays yours to write. The register stays the system of record. Xalios applies the policy in force and records the outcome, and does not change either.

10 · What internal audit would see

Open a check from week three and get week three.

Most audit questions about compliance are questions about basis: which policy applied, what was checked, and who decided. A useful test at week twelve is simple. Pick ten outcomes at random and ask for the clause.

01Every check opens as it stood at the time: the submission, the policy version and the limits as they were, not today’s versions.
02The limits, every promotion and any automatic demotion are themselves on the record, each with a name and a reason.
03Anything odd a submission tried to instruct is in the record, with the document that carried it.

The answer to “which policy applied” becomes a click, not a version history.

decision 4419-areplay · 11:20
arrived
Submission 4419, new supplier proposal, compliance form
knew
Conflicts policy version 4, clause 2.3; supplier owned by a relative of the requesting manager
permitted
Check and record clear passes below the limit; hold conflicts for a person
decided
Held as a conflict of interest. Raised with the clause and the ownership record
approved by
Compliance officer, 11:20
11 · Where it goes from there

One AI employee becomes an operating model.

The memory built on submissions, which limits apply where, which teams submit what, which questions recur, is the foundation the next role starts from. Each addition is faster than the last, and each one starts again at level 1 for its own kind of work.

01
Role 1first

Policy desk

The pilot. Level 3 as the target, with drafting the replies as the next step you can choose.

Level 3 as the target
02
Role 2next

Register upkeep

Keeps registers current as evidence arrives, with the source attached to every entry.

Starts at level 1. Faster than the first.
03
Role 3later

Incident intake

Takes reports as they arrive, sorts them and routes anything reportable straight to a person.

Starts at level 1. Faster again.
12 · Pilot scope

Bring last quarter’s submissions. We will show you the checks it would have recorded.

Two weeks, one compliance mailbox, one policy. A compliance officer for an hour a week, and the limits you would defend.

Start a pilot→