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Product·Answers

Answers you can stand behind.
A source for every claim, or an honest refusal.

The assistant answers your teams’ questions from your own documents in SharePoint, OneDrive and Google Drive. Every claim carries its source. When it can’t back an answer, or can’t confirm you may see the document behind it, it says so and tells you why.

Example question

What notice do we owe Northgate if we don’t renew?

Answer

Ninety days before the renewal date of 30 June, so by 1 April. The 2025 variation extended the notice period. The original agreement said sixty days.

Variation 2025-04, cl. 7.2Master agreement 2022, cl. 7
Example question

Did we ever agree a volume discount with them verbally?

I can’t back an answer to that. None of the documents you can see records a volume discount with Northgate, so I won’t guess.

Refused, no source

Ask the way you’d ask a colleague

One question reaches every document you’re allowed to open in SharePoint, OneDrive and Google Drive. Nobody has to search folder by folder.

A source for every claim

Each claim in an answer points to the document it came from, so the person asking can check it before they act on it.

A refusal, with the reason

When no document backs an answer, the assistant says so. It also refuses when it can’t confirm you may see a source, and tells you that is why.

Will it show people documents they shouldn’t see?

No. It follows your SharePoint and Drive permissions, checked for each question against the system the document came from. When it can’t confirm the person asking may see a source, it refuses.

We test this in the pilot by seeding restricted documents into your libraries and asking about them as people without access.

For partners and customers too

An embeddable version of the assistant answers your partners and customers. Each partner tier sees only its own documents, and the assistant tells everyone using it that they are talking to AI.

Partner and customer service →

What the pilot measures, on your own questions

The pilot is paid and runs for 30 days on one stream of work. We take a few hundred of your team’s real questions, agree the right answers with you, and score the assistant on four things.

Accuracy

How often its answers match the ones your team approved.

Correct refusals

How often it refuses when it should, because no document backs the answer or the asker may not see the source.

Wrong refusals

How often it refuses a question your documents do answer.

Restricted documents

Whether any seeded restricted document reaches someone without access. Any one that does counts as a leak.

NextEvery agent belongs somewhere.Agents hold a role in a department, work for a named person and follow plain-English rules in about 200 business apps.Agents →

Bring a few of the questions your team answers every week, and see how the assistant handles them.